Aide is an AI-powered customer support platform designed to automate conversations and assist human agents. It offers AI Agents for automating repetitive tasks while maintaining quality, and a Copilot to assist human agents with AI-driven insights and recommendations. Aide integrates with platforms like Zendesk, Front, Gorgias, Shopify, and Salesforce. Key features include the ability to train bots using existing knowledge, a simulated testing environment, seamless hand-offs to human agents, and API calls to gather customer context. Aide also provides smart ticket tagging, accurate AI response suggestions, and centralized knowledge base management to ensure consistency and compliance.
Aide is an AI-powered customer support platform designed to automate conversations and assist human agents.
Explore all tools that specialize in ai agent training and deployment. This domain focus ensures Aide delivers optimized results for this specific requirement.
Explore all tools that specialize in real-time response suggestions. This domain focus ensures Aide delivers optimized results for this specific requirement.
Explore all tools that specialize in smart ticket tagging. This domain focus ensures Aide delivers optimized results for this specific requirement.
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Automates customer conversations and executes actions with precision.
Assists human agents by identifying ticket topics and providing relevant guidance.
Analyzes historical conversations to identify and prioritize automatable issues.
Knowledge base training
Simulated testing environment
API integration
Workflow configuration
All Set
Ready to go
Verified feedback from other users.
“Trusted by customers on Zendesk and Shopify with a 5.0 rating.”
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The premier open-source interface for state-of-the-art open-weights AI models.
