Overview
Airship’s Customer Experience Platform (CXP) empowers brands to orchestrate and personalize customer journeys across mobile, web, and other channels. It leverages AI to automate campaign creation, optimize delivery, and personalize content, resulting in increased conversions and customer engagement. The platform integrates data from various sources, including zero-party data collected through surveys and in-app experiences, to build richer customer profiles. Key features include a no-code experience builder for creating native app and web experiences, real-time data streams for triggering personalized interactions, and robust A/B testing capabilities for continuous optimization. Airship serves industries such as retail, media and entertainment, finance, and travel, offering tailored solutions for acquisition, onboarding, upsell/cross-sell, and churn prevention.