Handle customer queries across chat, email, and other channels from a single brain.
Use existing FAQs, docs, and ticket history to produce more accurate responses.
Escalate complex or high-risk queries to human agents with full context attached.
Track deflection, CSAT, handle time, and other support KPIs influenced by the agent.
Track changes to prompts, tools, and workflows so you can roll back if needed.
Integrate offline tests or evaluators to catch regressions before deployment.
Control who can edit, deploy, or observe agents inside your organisation.
Start from pre-built recipes or blueprints for common automation or support scenarios.
Use example projects and guides to shorten the time from idea to production.
Call agents programmatically from back-end services, CLIs, or custom front ends.
Resolve common how-to and policy questions fully with AI before they reach human queues.
Give human agents AI-suggested replies and summaries directly inside the helpdesk UI.
Offer high-quality support outside normal working hours without staffing an overnight team.
Give new employees an agent that can answer common questions about tools, policies, and processes.
Use agents to summarise meetings, threads, or documents and push highlights into task systems.
Prototype new services or processes by quickly spinning up agents that emulate human workflows.
Expose limited-scope agents to partners so they can self-serve routine information and requests.
Centralise IT, HR, or facilities requests through agent-powered virtual desks.
Have agents pre-screen content or actions for potential policy violations before human review.
Let agents clean, enrich, or reconcile data in CRMs and other operational systems.
Sign in to leave a review
15Five People AI is an AI-powered platform used within hr people ops workflows. It helps teams automate repetitive steps, surface insights, and coordinate actions across tools using agent-based patterns when deployed with proper governance.
23andMe is a pioneering personal genomics and biotechnology company that offers direct-to-consumer genetic testing services, empowering individuals with insights into their ancestry, health, and traits. By analyzing DNA from a simple saliva sample, 23andMe provides detailed reports on ancestry composition, breaking down genetic heritage across over 150 populations. Additionally, it offers FDA-authorized health predisposition reports for conditions like Parkinson's disease and BRCA-related cancer risks, carrier status reports for over 40 inherited conditions, and wellness reports on factors like sleep and weight. The platform includes features like DNA Relatives, connecting users with genetic matches, and traits reports exploring physical characteristics. Founded in 2006, 23andMe emphasizes privacy and data security, allowing users to control their information and opt into research contributions. With a user-friendly interface and extensive genetic database, it makes complex genetic information accessible and actionable for personal discovery and health management.
[24]7.ai is an AI-powered customer engagement platform designed to transform how businesses interact with customers by delivering personalized, efficient service across multiple channels. It leverages advanced natural language processing and machine learning to create intelligent virtual agents capable of handling diverse inquiries, from basic FAQs to complex transactions. The platform supports omnichannel deployment, including web chat, mobile apps, social media, and voice, ensuring seamless customer experiences. Key features include real-time analytics, integration with existing CRM and communication systems, and continuous learning capabilities that improve AI performance over time. Targeted at enterprises in sectors like retail, banking, telecommunications, and healthcare, [24]7.ai helps reduce operational costs, enhance customer satisfaction, and scale support operations effectively. Its robust security measures comply with industry standards such as GDPR and HIPAA, making it a reliable solution for data-sensitive environments.
