Amwell

Patient is enrolled in an Automated Care Program.

AI chatbot sends daily glucose check-in prompts.

Data is pushed to the clinician if levels exceed thresholds.

Provider schedules a video visit via Converge to adjust medication.

Patient receives a digital 'kit' upon discharge.

Automated surveys assess wound status and pain levels.

Patient uploads photos of incision via secure messaging.

Clinician reviews data asynchronously and clears the patient or requests a visit.

A remote nurse logs into the Converge wallboard.

Conducts patient admission interview via in-room television.

Populates EHR data remotely.

Coordinates with on-site staff for physical medication delivery.

Patient uses SilverCloud modules for CBT (Cognitive Behavioral Therapy).

AI tracks progress and engagement scores.

If symptoms escalate, the system prompts a transition to a live video session with a specialist.

ED staff activates the Amwell Acute Cart.

A remote neurologist connects within 3 minutes.

High-definition camera allows for detailed neurological exams.

Neurologist orders tPA via integrated EHR order entry.

Patient visits the hospital website.

Engages with a 'Digital Front Door' bot.

Bot determines if symptoms are urgent, emergent, or routine.

Redirects patient to a $79 virtual visit instead of a $1,500 ER visit.

Patient receives automated SMS reminders based on their prescription schedule.

Confirmation of dose is logged in the Converge platform.

Monthly reports are sent to the primary care physician.