Artificial Solutions Teneo

Teneo detects fraud-related intent via OpenQuestion

Verifies identity using secure API integration

Explains suspicious transactions using LLM for clarity

Executes card freeze via core banking integration

User describes router issue in native language

Teneo translates intent to a central master logic flow

Bot provides step-by-step troubleshooting images

Escalates to human agent with full transcript if unresolved

Customer provides vague preference (e.g., 'something for a beach wedding')

Teneo uses LLM to interpret style and matches it against database

Returns personalized product carousel

Handles entire checkout process via chat

Patient calls and speaks naturally to book an appointment

Teneo checks available slots in real-time via Epic/Cerner API

Sends SMS confirmation and calendar invite

Handles cancellation and rescheduling automatically

Employee asks via Microsoft Teams

Teneo authenticates via SSO

Retrieves balance from Workday

Answers while following corporate policy guardrails

Driver gives voice command in noisy environment

Teneo Engine filters noise and predicts intent

Adjusts vehicle settings via local CAN-bus integration

Provides traffic updates using LLM-generated summaries

User uploads photo of accident and describes event

Teneo extracts data from image and text

Pre-fills claim forms

Calculates initial risk score using backend logic