
True Fit
The Fashion Genome platform for hyper-personalized sizing and conversion optimization.

Boost sales and solve customer issues instantly with unified multichannel live chat and AI automation.

Chatra, now a part of the Brevo ecosystem, has evolved into a sophisticated multichannel communication hub designed for 2026's hyper-connected consumer base. Technically, it operates on a lightweight JavaScript architecture that minimizes DOM interference while providing real-time visitor tracking and predictive typing indicators. Its backend infrastructure is optimized for high-concurrency environments, making it a favorite for high-traffic e-commerce platforms like Shopify and BigCommerce. By 2026, Chatra has fully integrated LLM-powered 'Answer Bots' that utilize RAG (Retrieval-Augmented Generation) to scan help documentation and provide human-like responses before a live agent is even alerted. The platform excels at aggregating disparate communication streams—including WhatsApp, Instagram, Facebook Messenger, and Email—into a single, unified agent dashboard. This reduces context-switching and significantly improves Mean Time to Resolution (MTTR). For technical teams, Chatra offers robust Webhook support and a RESTful API, allowing for deep integration with custom CRMs and automated marketing workflows, positioning it as a versatile tool for both lead generation and technical support scaling.
Chatra, now a part of the Brevo ecosystem, has evolved into a sophisticated multichannel communication hub designed for 2026's hyper-connected consumer base.
Explore all tools that specialize in lead qualification. This domain focus ensures Chatra delivers optimized results for this specific requirement.
A live-streaming dashboard showing every active user on the site, their current URL, device type, and referral source.
Uses NLP and LLM frameworks to parse user intent and deliver answers from a connected knowledge base.
Allows agents to see what the customer is typing in real-time before they hit send.
Integrates with e-commerce platforms to trigger a chat when a user with items in their cart attempts to exit the page.
Logic-based routing that assigns incoming chats to specific teams (Sales, Billing, Tech Support) based on visitor selection.
Aggregates API streams from WhatsApp, Instagram, and Facebook into a single WebSocket-driven interface.
Uses persistent cookies and local storage to keep chat history intact as a user moves from mobile to desktop.
Create a Chatra account and verify the business domain.
Copy the unique JavaScript widget code from the dashboard settings.
Paste the code snippet before the closing </body> tag on your website or use the native Shopify/WordPress plugin.
Configure the 'Appearance' settings to match brand hex codes and positioning.
Set up Agent Profiles with custom avatars and notification preferences.
Connect external channels including Facebook Page, Instagram Business, and WhatsApp via API.
Define 'Triggers' for proactive chat based on time-on-page or cart value.
Upload help center documentation to train the AI Answer Bot.
Set up Operating Hours and 'Offline Mode' behavior.
Test the data flow by sending a test message and verifying CRM sync.
All Set
Ready to go
Verified feedback from other users.
"Users consistently praise Chatra for its ease of setup and the effectiveness of its real-time visitor list, though some note that pricing can scale quickly for large teams."
Post questions, share tips, and help other users.

The Fashion Genome platform for hyper-personalized sizing and conversion optimization.

AI-powered customer service platform for enhanced customer engagement and automation.

Unleash revenue teams with AI agents that automate sales activities, generate accurate forecasts, and convert conversations into insights.

Free live chat and customer communication platform.

Empowering nonprofits and social businesses with AI-powered solutions.

The bridge between LinkedIn prospecting and CRM productivity through automated data synchronization.