ClickHelp

Create a master project.

Assign version tags to specific topics.

Use the 'Project Branching' feature to fork documentation for a new release.

Update only the delta content.

Publish multiple versions to a single portal with a version selector.

Write primary content in English.

Enable the Translation Module.

Export XLIFF files for translators or use the internal editor.

Sync updates from English to all target languages automatically.

Publish language-specific portals.

Import Word documents into ClickHelp.

Set the portal to 'Private' mode.

Integrate SAML SSO for employee login.

Assign permissions based on department groups.

Enable full-text search for rapid policy retrieval.

Upload a Swagger JSON file.

Create conceptual chapters explaining API use cases.

Link conceptual text directly to API endpoints.

Generate a unified developer portal.

Enable 'Try It Out' functionality for live API testing.

Enable 'Topic Status' workflow (Draft, Under Review, Published).

Use Version History to compare two versions of a topic side-by-side.

Export an audit trail of changes.

Generate a timestamped PDF for compliance submission.

Archive previous versions for legal records.

Set up multiple publishing outputs.

Use CSS variables for client-specific colors and logos.

Apply conditional tags for client-specific features.

Publish to unique URLs for each client.

Automate the build via API.

Review 'Zero Results' search reports in ClickHelp Analytics.

Identify keywords users are searching for unsuccessfully.

Create new topics addressing those keywords.

Embed Context-Sensitive Help directly on support forms.

Track the decrease in ticket volume over 30 days.