Dasha AI

Patient calls clinic line.

Dasha AI greets patient and identifies intent via NLU.

AI queries clinic database for available slots.

AI negotiates time with patient verbally.

AI updates the scheduling system and sends SMS confirmation.

Dasha initiates outbound call at compliant hours.

AI identifies the debtor and states the purpose of the call.

AI handles objections using pre-defined scripts.

AI processes payment via voice-secured entry or sends payment link.

AI logs the outcome in the CRM.

User calls support with a router issue.

Dasha AI identifies the hardware model.

AI walks user through power-cycling steps.

AI verifies if the 'internet' light is on.

AI creates a ticket and escalates to human Tier 2 if unresolved.

User submits a web form.

Dasha triggers an immediate callback.

AI asks qualifying questions (budget, timeline, authority).

AI scores the lead in real-time.

AI live-transfers 'hot' leads to a sales representative.

Caller provides order number.

AI authenticates caller identity via phone number/zip code.

AI fetches tracking data from Shopify/API.

AI informs caller of delivery date and carrier.

AI offers to send tracking link via SMS.

AI calls applicant to discuss their application.

AI asks standard screening questions (salary range, start date).

AI records answers and performs sentiment analysis on enthusiasm.

AI summarizes the interview for the hiring manager.

AI schedules a follow-up interview for top candidates.

AI calls customer 1 hour after service completion.

AI asks for a 1-10 rating and open-ended feedback.

AI processes verbal feedback into categorical data.

AI triggers an immediate alert to management for negative ratings.

AI thanks the customer and ends the call.