Dixa AI suggests responses that agents can edit and send.
Surfaces relevant articles or saved replies based on conversation context.
Summarizes long threads and applies tags or fields for reporting.
Support agents lean on Dixa AI to propose replies while they focus on understanding customer issues.
Dixa AI powers chatbots or help widgets that answer simple questions before tickets are created.
Leaders use Dixa AI to summarize trends in case volume, topics, and satisfaction.
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