Vitally
Vitally empowers customer success teams with AI-driven insights and automation to drive customer outcomes at scale.

The professional medical network for clinicians, providing HIPAA-compliant AI and telehealth solutions.
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The professional medical network for clinicians, providing HIPAA-compliant AI and telehealth solutions.
Doximity has evolved into the central digital operating system for over 80% of U.S. physicians as of 2026. Its technical architecture combines a secure professional social graph with robust clinical workflow tools. The 2026 market position is defined by its 'Doximity GPT' integration—a HIPAA-compliant implementation of large language models specifically tuned for medical administrative tasks. This platform utilizes proprietary data layers and medical prompt engineering to assist clinicians in drafting prior authorizations, patient education materials, and referral letters. Furthermore, its 'Dialer' technology enables seamless telehealth transitions via WebRTC protocols, allowing providers to call patients from personal devices while masking their caller ID with office numbers. Strategically, Doximity bridges the gap between siloed Electronic Medical Records (EMRs) and mobile-first clinical communication, serving as both a recruitment engine for health systems and a productivity suite for independent practitioners. Its infrastructure is built for high security, meeting SOC2 and HIPAA standards to handle sensitive Protected Health Information (PHI) across its messaging, faxing, and video call modules.
The professional medical network for clinicians, providing HIPAA-compliant AI and telehealth solutions.
Quick visual proof for Doximity. Helps non-technical users understand the interface faster.
Doximity has evolved into the central digital operating system for over 80% of U.
Explore all tools that specialize in telemedicine video/voice. This domain focus ensures Doximity delivers optimized results for this specific requirement.
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HIPAA-compliant implementation of LLMs designed to generate medical administrative drafts based on clinical prompts.
End-to-end encrypted WebRTC platform for remote patient monitoring and consultations.
A data-driven algorithm that ranks and analyzes medical residency programs based on alumni data.
Cloud-based faxing service that allows mobile sending/receiving of PHI with audit trails.
Machine learning recommendation engine that surfaces peer-reviewed literature relevant to a user's specialty.
A proprietary search engine connecting recruiters with clinicians based on sub-specialty and geographic data.
Integration that automatically logs 'category 1' credits for reading medical articles on the platform.
Physicians spend hours writing clinical justification letters for insurance companies.
Open Doximity GPT
Select 'Prior Authorization' template
Input patient diagnosis and requested treatment
Review AI-generated medical necessity draft
Copy to EMR for final submission
Doctors need to reach patients at home without exposing personal phone numbers.
Open Dialer tab in Doximity app
Enter patient phone number
Select office number to display as Caller ID
Initiate encrypted video or voice call
End session and log minutes for billing
Hospitals struggle to find specialized surgeons in specific geographies.
Access Recruiter dashboard
Filter by specialty (e.g., Pediatric Cardiology)
Set geographic parameters
Message candidates through the secure 'DocMail' system
Track engagement through the hiring funnel
Traditional fax machines are inaccessible while rounding or traveling.
Take a photo of the clinical document
Open Doximity Fax tool
Select recipient from the curated directory
Hit 'Send' with encrypted transmission
Receive confirmation of receipt
Medical students need objective data on residency program quality.
Access Residency Navigator
Filter programs by specialty and region
Compare board pass rates and research output
Read verified reviews from current residents
Shortlist programs for the ERAS application
Physicians struggle to find and document required Continuing Medical Education credits.
Read articles labeled 'CME' in the Doximity newsfeed
Complete the brief post-reading assessment
Automatically log credits in the Doximity transcript
Download yearly transcript for board recertification
Specialists need quick opinions from peers on rare cases without HIPAA breaches.
Share a de-identified case in a secure clinical group
Upload relevant imaging via secure messaging
Receive real-time feedback from verified peers
Incorporate insights into patient treatment plan
Download Doximity app or visit website.
Enter National Provider Identifier (NPI) number for verification.
Complete identity verification via third-party secure validation service.
Claim and update professional profile (education, publications, board certifications).
Set up Dialer by linking office phone numbers for caller ID masking.
Configure Doximity GPT settings for preferred administrative templates.
Enable secure messaging by inviting clinical colleagues to the network.
Set up HIPAA-compliant digital fax line (Pro/Enterprise tier).
Review and sign the Business Associate Agreement (BAA) for institutional use.
Integrate with institutional SSO if using a hospital-wide license.
All Set
Ready to go
Verified feedback from other users.
“Highly praised for saving clinicians time on paperwork and protecting privacy during patient communication. Occasional criticism regarding newsfeed algorithm clutter.”
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