EmailEngine

EmailEngine detects a reply via IMAP webhook.

Payload is sent to a LLM for sentiment analysis.

The system drafts a response via EmailEngine's SMTP endpoint.

The draft is saved to the 'Drafts' folder for human review.

EmailEngine monitors a dedicated 'invoices@company.com' account.

Webhooks trigger a script for every new attachment.

Attachments are pulled and sent to an OCR engine.

Transaction data is posted to an accounting API.

EmailEngine is deployed on-premise.

Bulk sync is initiated for all historical IMAP folders.

Data is streamed into a local PostgreSQL database.

Search queries are run locally against the structured JSON data.

Connect support agent accounts via OAuth2.

Use EmailEngine webhooks to create tickets in the UI.

Send replies through the API to keep threads synchronized.

Track email opens via the built-in tracking pixel feature.

User authorizes the app via OAuth2.

EmailEngine generates a temporary sync session.

Emails are exported as a ZIP of JSON and EML files.

Session is terminated and tokens are purged.

Inject custom headers into outgoing mail via SMTP.

EmailEngine monitors for replies with matching headers.

Attribution data is updated in the marketing CRM.

Bounce notifications are handled via specialized webhooks.

Mobile app communicates with a custom backend.

Backend uses EmailEngine to fetch message lists as JSON.

EmailEngine handles the complex MIME to HTML conversion.

Mobile app renders the clean HTML content.