Glassbox

Analyze conversion funnel for high drop-off steps.

Filter sessions at the drop-off point by 'Struggle Score'.

Watch replays to identify UI bugs or confusing form fields.

Quantify the revenue loss and deploy a fix.

Search for a specific user ID or session ID provided to support.

Access the technical log overlay on the session replay.

Identify the specific Javascript error or API failure.

Share the deep-link with engineering for immediate debugging.

Retrieve the specific timestamped session of the transaction.

Verify that the correct T&Cs were displayed.

Export the session recording as a secure, tamper-proof record for audit purposes.

Create a heatmap for the new feature page.

Compare interaction patterns against the design hypothesis.

Adjust UI placement based on observed user navigation paths.

Filter sessions by device model and OS version.

Review crash logs integrated with session playback.

Identify device-specific rendering issues and optimize the codebase.

Segment traffic by UTM parameters.

Analyze the 'Scroll Depth' and 'Engagement' of campaign-driven visitors.

Allocate budget to channels driving high-quality engagement rather than just clicks.

Set alerts for high-frequency interactions that exceed human capability.

Analyze mouse movement patterns (smooth vs. erratic).

Blacklist IPs associated with verified bot sessions.