Gong

About Gong

Gong is the market-leading Revenue AI platform, fundamentally repositioned in 2026 as an autonomous intelligence layer for the modern enterprise. Its technical architecture centers on proprietary Large Language Models (LLMs) specifically trained on billions of B2B sales interactions. Gong captures and analyzes every customer touchpoint—including video calls, phone calls, emails, and SMS—to provide a single source of truth for revenue teams. By 2026, Gong has transitioned from simple conversation recording to predictive 'Actionable Revenue Intelligence,' where it doesn't just surface insights but proactively suggests deal-closing steps and automates CRM updates with high fidelity. The platform’s ability to correlate conversational nuances with deal outcomes allows it to provide precise forecasting, risk detection, and competitor analysis that manual data entry cannot replicate. It serves as a mission-critical infrastructure for organizations looking to optimize their sales velocity and retention rates through AI-driven coaching and pipeline management.