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AI-powered media monitoring and social listening for real-time brand intelligence.

The premier white-label review management platform for agencies and multi-location brands.

Grade.us, now part of the Traject suite, stands as a cornerstone in the reputation management sector, specifically engineered for digital marketing agencies and enterprise-level multi-location businesses. Its technical architecture is built around the 'Review Funnel' methodology, which optimizes the customer journey from post-transaction to public review submission. In the 2026 market, Grade.us distinguishes itself through its deep white-labeling capabilities, allowing agencies to provide a proprietary-feeling dashboard to their clients. The platform automates the solicitation of reviews via SMS, email, and QR codes while providing a sophisticated internal buffer for negative feedback. Its data engine monitors over 100 review sites, utilizing scraping and official APIs to aggregate data into a centralized command center. This allows for real-time sentiment analysis and rapid response workflows. Strategically, Grade.us has moved toward becoming a headless reputation engine, offering robust API access that allows developers to bake reputation features directly into custom CRMs or proprietary business applications, maintaining its dominance as the professional's choice for scalable review acquisition and social proof marketing.
Grade.
Explore all tools that specialize in automated review solicitation. This domain focus ensures Grade.us delivers optimized results for this specific requirement.
Sequenced email and SMS reminders that stop automatically once a review is detected.
An embeddable JS widget that pulls 4+ star reviews and displays them with schema.org markup.
Complete UI re-skinning including custom CSS, domain mapping, and email headers.
Logic-based routing that sends low-score ratings to a private feedback form instead of public sites.
Hierarchical data structure for managing thousands of locations via CSV or API.
Automated image generation of positive reviews for posting to Facebook, Twitter, and Instagram.
NLP-driven analysis of review text to identify recurring service or product issues.
Account setup and white-label domain (CNAME) configuration.
Business location profile creation including GMB and Yelp mapping.
Customization of the 'Review Funnel' landing page design.
Integration of email/SMS SMTP settings for solicitation.
Setting up 'Review Monitoring' for 100+ supported sites.
Configuration of the 'Review Stream' widget for website embedding.
Defining internal notification routing for negative sentiment alerts.
Importing existing customer lists for initial outreach campaigns.
Establishing recurring automated reporting schedules for clients.
API key generation for custom CRM or workflow integrations.
All Set
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Verified feedback from other users.
"Highly praised for its agency-first features and reliable white-labeling, though some users find the UI functional rather than modern."
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AI-powered media monitoring and social listening for real-time brand intelligence.

Enterprise-Grade Local Presence and Reputation Management for Multi-Location Brands

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