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AI-driven accounts receivable automation to accelerate cash flow and optimize collection workflows.

Kolleno is a sophisticated Accounts Receivable (AR) management platform designed for mid-market and enterprise-level finance teams. As of 2026, its architecture centers on a proprietary AI engine that analyzes historical payment behavior to predict future delinquency and optimize communication timing. Unlike legacy dunning tools, Kolleno acts as a 'Financial CRM,' centralizing all client interactions across email, SMS, and phone within a single interface. The platform utilizes a bidirectional sync mechanism with major ERP systems like NetSuite, Microsoft Dynamics 365, and Oracle, ensuring that ledger data is mirrored in real-time. This technical infrastructure allows for the automation of complex workflows, such as multi-currency dunning, automated dispute management, and credit risk assessment. Its market position is defined by the integration of behavioral analytics—identifying the exact hour and channel (e.g., WhatsApp vs. Email) a specific debtor is most likely to engage. For the Lead AI Solutions Architect, Kolleno represents a high-integrity data layer that bridges the gap between traditional accounting records and proactive, algorithmic treasury management, significantly reducing Day Sales Outstanding (DSO) through hyper-personalized automation.
Kolleno is a sophisticated Accounts Receivable (AR) management platform designed for mid-market and enterprise-level finance teams.
Explore all tools that specialize in cash flow forecasting. This domain focus ensures Kolleno delivers optimized results for this specific requirement.
Uses machine learning models to analyze past payment patterns and predict the likelihood of on-time payment for every invoice.
Integrated communication stack including automated Email, SMS, and IVR-guided phone calls synchronized in one thread.
Proprietary sync engine that ensures changes in the ERP are reflected in Kolleno (and vice versa) in under 60 seconds.
A secure, hosted environment supporting PCI-compliant payments via Credit Card, ACH, and Direct Debit.
Workflow logic that pauses dunning for specific invoices as soon as a dispute is logged and notifies the relevant account manager.
Integrates external credit data with internal payment behavior to score the creditworthiness of existing clients.
Algorithmic projection of future cash inflows based on actual promised payments and predicted behavior.
Authenticate and link your ERP system (e.g., NetSuite, SAP, Xero) via OAuth or native connector.
Map custom fields from your ERP to Kolleno’s internal data schema for accurate ledger mirroring.
Configure bank feed integrations for real-time payment reconciliation and automated matching.
Define customer segments based on risk profile, payment history, and total exposure.
Design dunning workflows using the drag-and-drop 'Smart Workflow' builder.
Customize white-label payment portal templates with your brand’s CSS and domain.
Set up multi-channel communication templates (Email, SMS, and Task assignments for phone calls).
Invite finance team members and assign role-based access controls (RBAC).
Run a 'Dry Run' simulation of the dunning workflows to verify logic and timing.
Go live and activate the AI-driven 'Smart Prioritization' for the collections queue.
All Set
Ready to go
Verified feedback from other users.
"Highly praised for its intuitive UI and the significant reduction in manual work for credit controllers, though some note the initial ERP mapping takes time."
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