Orbita
Orbita delivers AI-driven patient engagement programs to educate and support patients throughout their care journey, improving outcomes and reducing staff workload.
Luma Health's Operational AI helps healthcare organizations deliver more care by removing bottlenecks and friction from patient journeys.

Luma Health is an Operational AI platform designed to streamline patient access, engagement, intake, and payments for healthcare organizations. It leverages AI to automate tasks such as appointment scheduling, referral management, patient communication, and payment processing, thus reducing staff workload and improving patient experience. The platform integrates with existing EHR, RCM, and CRM systems to orchestrate patient journeys from initial contact to follow-up care. Luma Health aims to improve patient outcomes by automating administrative tasks, facilitating timely communication, and reducing delays in care delivery. The platform is designed for healthcare providers, hospitals, and health systems seeking to enhance efficiency, increase revenue, and improve patient satisfaction.
Luma Health is an Operational AI platform designed to streamline patient access, engagement, intake, and payments for healthcare organizations.
Explore all tools that specialize in automate appointment scheduling and reminders. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Explore all tools that specialize in manage patient referrals and orders. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Explore all tools that specialize in facilitate two-way communication between patients and staff. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Explore all tools that specialize in streamline patient intake and form completion. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Explore all tools that specialize in automate eligibility verification and payment collection. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Explore all tools that specialize in manage waitlists and cancellations. This domain focus ensures Luma Health delivers optimized results for this specific requirement.
Uses natural language processing (NLP) to automate patient interactions via SMS, web chat, and phone, handling tasks like appointment scheduling, answering FAQs, and collecting patient information.
Automates the processing of referrals, inbound/outbound faxes, prescription refills, and record requests, ensuring timely and accurate order fulfillment.
Dynamically adjusts intake forms based on patient responses, ensuring that only relevant information is collected and reducing patient burden.
Automatically verifies patient insurance eligibility and prior authorization requirements, reducing claim denials and improving revenue cycle management.
Automatically identifies and contacts patients who are willing to come in earlier for appointments, filling cancellations and optimizing appointment schedules.
Initial consultation with Luma Health's implementation team to assess needs and goals.
Configure Luma Health platform to integrate with the organization's existing EHR system (e.g., Epic, Cerner).
Set up patient communication channels (e.g., SMS, email, web chat).
Customize patient intake forms and workflows.
Configure appointment scheduling rules and reminders.
Train staff on how to use the Luma Health platform.
Test the platform with a small group of patients before full deployment.
All Set
Ready to go
Verified feedback from other users.
"Luma Health is praised for its ability to automate administrative tasks, improve patient engagement, and streamline workflows. Users highlight its positive impact on staff efficiency and patient satisfaction."
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