Microsoft Search

User enters keywords related to the document into Microsoft Search.

Microsoft Search analyzes the query and retrieves relevant documents.

User reviews the search results and selects the desired document.

User opens the document directly from the search results page.

User searches for the topic or skill in Microsoft Search.

Microsoft Search identifies employees with relevant expertise based on their profiles, projects, and contributions.

User reviews the list of experts and selects the appropriate contact.

User initiates communication with the expert directly from the search results page.

User searches for training materials using keywords related to the skill or technology.

Microsoft Search aggregates training resources from various sources, including SharePoint, LMS, and external providers.

User reviews the available training options and selects the most appropriate course.

User enrolls in the course directly from the search results page.

User asks the question in natural language via Microsoft Search.

Microsoft Search uses AI to identify the intent of the question and retrieves the relevant answer from the HR knowledge base.

Microsoft Search displays the answer directly in the search results.

User receives immediate clarification without needing to contact HR.

User searches for the project name in Microsoft Search.

Microsoft Search identifies the relevant SharePoint site based on the project name and associated metadata.

User clicks on the site link to access the project resources.

User can access documents, tasks, and communications related to the project.

User searches for a specific policy (e.g., "remote work policy") using Microsoft Search.

Microsoft Search prioritizes the official and most recent version of the policy document.

User clicks the link to directly open the policy.

User reviews the policy details.