Morph.ai (by Gupshup)

Detect checkout abandonment via Shopify/Magento webhook.

Wait 30 minutes.

Trigger Morph.ai to send a personalized WhatsApp message with the cart contents.

Offer a 10% discount code within the chat.

Provide a 'Buy Now' button that leads directly to a pre-filled checkout page.

User clicks a Facebook/Instagram ad.

WhatsApp chat opens automatically with a pre-filled message.

Morph.ai bot asks 4 qualifying questions (Budget, Timeline, etc.).

Analyze responses against CRM lead scoring rules.

Instantly book a meeting on a sales rep's calendar via Calendly integration if qualified.

Promote a WhatsApp number as the registration channel.

Bot collects name, email, and preferences through chat.

Bot sends a calendar invite and QR code for entry.

Send automated reminders 24 hours and 1 hour before the event.

Post-delivery, trigger a WhatsApp message asking for a 1-10 rating.

If rating is < 5, ask for specific feedback and open a support ticket.

If rating is > 8, ask for a public review on Google/Trustpilot.

Export data to a centralized dashboard for sentiment analysis.

Integrate help desk knowledge base into the Morph.ai AI engine.

Bot detects the user's language automatically based on the first message.

Provide instant answers to FAQs in 100+ languages.

Escalate only unique or high-emotion queries to a human agent.

Ask for car/health details through a conversational flow.

Use OCR (Optical Character Recognition) via chat to read uploaded document photos.

Call a pricing API in the background.

Present three quote options directly in the chat window.

New hire scans a QR code on their first day.

Bot provides the office Wi-Fi password and digital handbook.

Bot collects required documents (ID, tax forms) via secure upload.

Bot schedules first-week 1-on-1s with team leads.