OpsLevel

Identify all software services within the organization.

Assign ownership of each service to a specific team or individual.

Configure OpsLevel to automatically pull in service information from various sources.

Set up notifications to alert service owners of any issues or deviations from standards.

Track service health and progress over time using customizable dashboards.

Detect incidents through monitoring tools integrated with OpsLevel.

Identify the service owner responsible for resolving the incident.

Access service health information and relevant documentation within OpsLevel.

Collaborate with the service owner to troubleshoot and resolve the incident.

Track the resolution process and identify areas for improvement.

Define compliance requirements within OpsLevel's scorecard system.

Configure automated checks to measure compliance against these requirements.

Generate reports to track compliance status over time.

Identify and address any compliance gaps or deviations from standards.

Provide evidence of compliance to auditors and stakeholders.

Define software standards and best practices within OpsLevel.

Create service templates with built-in standards.

Configure automated checks to enforce these standards.

Provide training and documentation to educate teams on the standards.

Track compliance with the standards over time and identify areas for improvement.

Provide new engineers with access to OpsLevel's software catalog.

Guide them through the service ownership structure.

Direct them to relevant documentation and onboarding materials.

Encourage them to use self-service actions to complete common tasks.

Provide mentorship and support to help them navigate the platform.

Connect OpsLevel to git-backed services used to write docs-as-code.

OpsLevel renders and updates documentation in a single, globally searchable place.

Surface and pin important onboarding documents, coding standards, and documentation for shared services and software so they’re easy to find and reference across teams.

Ensure API documentation is consistent, up-to-date, and accessible as the organization grows.

Developers easily find the documentation they need, automatically updating to ensure they’re always using the latest version.