RealPage

Lead enters information via online form integrated with Knock CRM.

AI Virtual Agent responds immediately to schedule a showing.

Automated reminders are sent to the prospect.

Leasing agent receives a qualified lead summary prior to the showing.

Online leasing application is initiated after the showing.

RealPage Revenue Management analyzes market data and competitor pricing.

AI algorithm forecasts demand and occupancy rates.

Recommended rental rates are generated for each unit type.

Property manager reviews and approves the suggested pricing.

Pricing is automatically updated across all marketing channels.

Applicant submits online rental application.

RealPage Prequalification Solutions verifies income and identity using AI and Plaid.

Fraudulent applications are flagged for manual review.

Leasing agent receives a risk assessment report.

Informed decision is made on whether to approve or deny the application.

RealPage Utility Management collects utility data from meters.

Automated billing is generated for each resident.

Residents receive online billing notifications.

Payments are processed electronically.

Energy usage reports are generated to identify potential savings.

Maintenance request is submitted by a resident.

RealPage Spend Management identifies qualified vendors.

Bids are solicited from multiple vendors.

Vendor is selected based on price and qualifications.

Purchase order is automatically generated and sent to the vendor.

Invoice is processed and paid electronically.

Residents use LOFT app to submit maintenance requests.

RealPage facilitates communication between residents and property management.

Online rent payments and package notifications improve convenience.

Resident rewards program incentivizes lease renewals.

Property management monitors resident satisfaction scores and addresses concerns promptly.