Sendbird is a communications API and AI customer experience platform that enables you to add real-time chat, voice, and video capabilities to your applications.

What platforms does Sendbird support?

Sendbird supports iOS, Android, Web, and React Native platforms.

Does Sendbird offer a free plan?

Yes, Sendbird offers a free plan with limited features and usage.

Can I customize the UI of Sendbird's chat interface?

Yes, Sendbird provides customizable UI kits that allow you to tailor the look and feel of the chat interface to match your brand.

How does Sendbird handle moderation and security?

Sendbird offers moderation tools and security features to help you monitor and manage conversations, ensuring a safe and compliant environment for your users.

Sendbird Review — Developer | Find AI List

Home/Tasks/Integrate in-app messaging into applications./Sendbird

Sendbird

Free

Sendbird provides communication infrastructure powering billions of conversations and offers various features like chat, calls and live streaming.

The AI customer experience platform that provides hyper-personalized customer experiences across the entire customer journey.

DeveloperFree pricingAPI availableUpdated 2026-04-01

Good for:Integrate in-app messaging into applications.Add voice and video calling capabilities.

Visit Website

Views

–

Saves

Available

API Access

Community

Status

Switch To Simple View

Editorial Note

The AI customer experience platform that provides hyper-personalized customer experiences across the entire customer journey.

About Sendbird

Sendbird is a communications API and AI customer experience platform that powers billions of conversations every month. It provides a robust communication infrastructure for various applications, focusing on in-app messaging, voice, and video interactions. Sendbird offers features like chat, calls, and live streaming, all designed to enhance user engagement and customer service. Target users include businesses looking to integrate real-time communication capabilities into their apps and websites, ranging from e-commerce and healthcare to social platforms and enterprise collaboration tools. With its AI concierge, Sendbird also enables hyper-personalized experiences across the customer journey.

Quick Summary

The AI customer experience platform that provides hyper-personalized customer experiences across the entire customer journey.

5-15 minutesSetup: medium

Customer EngagementCommunication APIs

Product Release Intel

Data Freshness

Checked Apr 1, 2026

Visual Preview

Quick visual proof for Sendbird. Helps non-technical users understand the interface faster.

Auto-generated homepage preview

Sources tracked: 1

Core Capabilities

Sendbird is a communications API and AI customer experience platform that powers billions of conversations every month.

Use Cases

E-commerce Customer Support

Providing real-time support to customers during their purchase journey.

VIEW EXECUTION STEPS

Customer initiates a chat from the product page.

Support agent receives the chat request with context about the product.

Agent provides immediate assistance, answering questions and resolving issues.

Customer completes the purchase with confidence.

Agent follows up to ensure satisfaction and gather feedback.

Healthcare Appointment Scheduling

Allowing patients to easily schedule and manage appointments with healthcare providers.

VIEW EXECUTION STEPS

Patient accesses the scheduling portal through the app.

Patient selects the desired healthcare provider and appointment type.

The system displays available appointment slots.

Patient confirms the appointment.

The system sends confirmation and reminders to both the patient and the provider.

Online Education Collaboration

Enabling students to collaborate and communicate effectively within online courses.

VIEW EXECUTION STEPS

Students join a course-specific chat group.

Students share resources, ask questions, and discuss course materials.

Instructors monitor and participate in the discussions.

Students collaborate on group projects and assignments.

Instructors provide feedback and guidance.

Gaming Community Chat

Creating a vibrant community where gamers can connect, share tips, and coordinate gameplay.

VIEW EXECUTION STEPS

Gamers join game-specific chat channels.

Gamers share game tips, strategies, and achievements.

Gamers coordinate multiplayer sessions and tournaments.

Moderators ensure a positive and respectful environment.

Gamers form lasting connections and friendships.

Social Networking Interaction

Facilitating real-time interaction and engagement between users on social platforms.

VIEW EXECUTION STEPS

Users connect with friends and followers.

Users share posts, photos, and videos.

Users engage in real-time conversations through messaging and comments.

Users participate in group discussions and events.

Users discover new content and connections.

Sendbird

About Sendbird

Core Capabilities

Main Tasks

Integrate in-app messaging into applications.

Add voice and video calling capabilities.

Enable real-time chat functionality.

Build scalable communication solutions.

Improve customer engagement through interactive features.

Implement AI-powered chatbots for customer support.

What this tool is best suited for

Shortlist Sendbird against top options

Key Features

AI Chatbots

Moderation Tools

Real-time Translation

Rich Media Support

Customizable UI Kits

Use Cases

E-commerce Customer Support

Healthcare Appointment Scheduling

Online Education Collaboration

Gaming Community Chat

Social Networking Interaction

Quick Start Guide

Pros

Cons

Frequently Asked Questions

Reviews & Ratings

AI Verdict

Write a Review

Free

Pro

Specs

Core Tasks

Analytics

Target Personas

Categories

Use Sendbird For

Sendbird vs Alternatives

Alternative Tools

Apache TVM

APEER

AquesTalk

AutoWare

Bittensor

Captum

ChatWithCloud

Compromise.js

Data Interface