Connect to popular messaging apps like WhatsApp, Facebook Messenger, and SMS for unified customer interactions.
Robust APIs and SDKs for seamless integration with existing business systems and custom applications.
Tools to create and manage automated chatbots with no-code options and advanced logic capabilities.
Comprehensive insights into conversation metrics, agent performance, and customer engagement trends.
End-to-end encryption and adherence to regulations like GDPR, ensuring data privacy and protection.
Intelligent routing of conversations to appropriate agents based on skills, availability, and context.
Handle inquiries and resolve issues across multiple messaging channels in a unified interface.
Engage potential buyers with personalized messages to guide them through the sales funnel.
Automate booking confirmations, reminders, and rescheduling via chatbots or notifications.
Send real-time updates on delivery status and order details to keep customers informed.
Gather customer opinions and surveys through interactive messaging for improved insights.
Run targeted messaging campaigns to promote products or services with personalized content.
Provide notifications on account changes, billing updates, or security alerts.
Send urgent alerts and updates to customers during emergencies or service disruptions.
Inform users about new features, releases, or maintenance schedules through automated messages.
Foster discussions and support in group chats or community channels for enhanced loyalty.
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