Cluster and prioritise alerts so on-call engineers can focus on the most urgent issues.
Recommend relevant runbooks or past incidents based on current symptoms.
Help coordinate updates, timelines, and tasks during an incident.
Generate drafts of incident reviews and action items after resolution.
Control who can configure, deploy, or use the agent.
Keep records of conversations and actions for compliance and debugging.
Start from prebuilt flows or playbooks for common scenarios.
Support for multiple languages where the vendor offers it.
Brand the experience to match your organisation’s identity.
Integrate the agent into custom applications or back-end systems.
Help incident commanders track actions and communications.
Guide new on-call engineers through incident processes.
Suggest cleanup tasks or improvements based on recurring patterns.
Answer questions from internal documents, wikis, and runbooks.
Turn conversations and activities into updated documentation.
Summarise meetings and extract action items for follow-up.
Try new automation ideas before committing engineering time.
Assist multiple teams with similar questions or processes.
Help new hires ramp up faster on tools and processes.
Pre-screen content or workflows for policy issues.
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Cisco AppDynamics is an AI assistant for DevOps, SRE, and on-call teams. It is designed for organisations that want agents to work inside real workflows rather than standalone demos. With Cisco AppDynamics, teams can connect existing systems, define guardrails, and give the agent clear responsibilities so it behaves consistently over time. It ingests alerts, logs, and runbooks so the agent can suggest next steps during incidents, automate diagnostics, and reduce manual toil. In practice, Cisco AppDynamics is most effective when it is rolled out gradually, starting with a narrow set of use cases and clear success metrics, then expanded as trust and understanding grow.
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