Drag-and-drop interface for creating automation workflows by connecting triggers and actions from different applications. Users can visually map data flow between pieces with conditional logic and loops.
The complete platform is available on GitHub under an open-source license, allowing organizations to self-host, audit, modify, and extend the codebase to meet specific requirements.
Developers can create custom integration pieces using TypeScript to connect with proprietary systems, internal APIs, or specialized services not available in the standard library.
Pre-built pieces for AI services like OpenAI, Anthropic, and Google AI that can be incorporated into workflows for content generation, classification, analysis, and decision-making.
Comprehensive dashboard showing workflow execution history, success/failure rates, performance metrics, and detailed logs for debugging failed runs or optimizing performance.
Marketing teams use ActivePieces to automate lead nurturing, content distribution, and campaign tracking. For example, when a new contact submits a website form, ActivePieces can add them to a CRM, send a personalized welcome email, schedule a follow-up task in a project management tool, and notify the sales team on Slack. This eliminates manual data entry between systems and ensures timely follow-ups, improving conversion rates while reducing administrative overhead.
Support teams automate ticket routing, escalation, and response processes. When a customer submits a support ticket via email or form, ActivePieces can classify the issue using AI, assign it to the appropriate team based on category, create a task in their help desk system, and send acknowledgment messages via the customer's preferred channel. For urgent issues, it can immediately page on-call engineers through PagerDuty while logging the incident in a status page system.
Organizations use ActivePieces to keep data consistent across multiple business applications without manual exports and imports. For instance, when a sale is recorded in Stripe, ActivePieces can automatically create a corresponding invoice in QuickBooks, update inventory levels in Shopify, log the transaction in Google Sheets for reporting, and notify the fulfillment team via Microsoft Teams. This ensures all systems have current information without the errors and delays of manual synchronization.
Content teams automate the creation, moderation, and distribution of digital content. When a blog post draft is added to Google Docs, ActivePieces can use OpenAI to check grammar and tone, generate a featured image using DALL-E, format it for the CMS, schedule publication, and share excerpts across social media platforms with optimal timing. This reduces the manual steps in content workflows while maintaining quality through AI assistance.
IT departments automate routine maintenance, monitoring, and incident response tasks. ActivePieces can watch for specific error patterns in application logs, automatically restart services, create Jira tickets for investigation, notify engineers via Discord, and update status pages. For security events, it can trigger isolation procedures, log forensic data, and alert security teams while executing predefined containment workflows.
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