SS&C Blue Prism

Digital Worker monitors incoming claim emails.

Decipher IDP extracts data from claim forms and supporting receipts.

The worker validates data against the policy database.

If criteria are met, the worker updates the CRM and initiates payment.

Exceptions are routed to a human adjuster via the Control Room.

Digital Worker retrieves applicant data from a web portal.

The worker logs into external government databases to verify identity.

The worker performs PEP (Politically Exposed Person) and sanctions list checks.

A risk score is generated and attached to the applicant profile.

Final approval notification is sent to the compliance officer.

Digital Worker aggregates stock levels from multiple warehouse databases.

The worker compares levels against historical demand forecasts.

Purchase orders are automatically generated in SAP for low-stock items.

Order confirmations are tracked and updated in the logistics dashboard.

Management is alerted to any shipping delays detected in carrier portals.

Digital Worker monitors an online booking portal for new requests.

The worker checks the doctor's availability in the EMR system.

Appointments are scheduled and confirmation emails/SMS are sent.

Insurance eligibility is verified in the background prior to the visit.

Cancellations are automatically processed to free up time slots.

Digital Worker detects a 'New Hire' flag in the HRIS (e.g., Workday).

The worker creates an Active Directory account and email.

Software licenses are assigned based on the job role.

IT hardware requests are submitted to the procurement system.

Welcome emails with login credentials are sent to the new hire.