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Centralized user insights hub for storing, analyzing, and sharing customer data.

Condens is a centralized user insights platform designed to streamline research analysis and foster customer understanding. It allows teams to consolidate disparate data sources, including recordings, notes, and user feedback, into a single, searchable repository. AI-powered features, like multilingual transcription, automated bookmarking, and speaker recognition, accelerate analysis. Users can tag insights, uncover patterns across studies, and build findings with a split-screen view. Findings can be shared as evidence-backed reports and whiteboards, promoting collaboration and driving data-informed decisions. Condens provides enterprise-grade security with SSO, 2FA, and encrypted transmissions, ensuring scalability and secure data management.
Condens is a centralized user insights platform designed to streamline research analysis and foster customer understanding.
Explore all tools that specialize in qualitative data analysis. This domain focus ensures Condens delivers optimized results for this specific requirement.
Automatically transcribes audio and video recordings in multiple languages, using advanced speech recognition models.
Uses AI to identify key moments and automatically create bookmarks within recordings, streamlining review and analysis.
Analyzes text data to identify the sentiment expressed by users, providing insights into customer emotions and opinions.
Suggests relevant tags for insights based on the content, making it easier to organize and search data.
Allows users to search the repository using natural language queries, leveraging AI to understand the intent behind the search.
AI identifies key sentences and phrases within transcripts and suggests them as highlights, accelerating insight discovery.
Create an account and set up your workspace.
Import existing research data (recordings, notes, etc.) into the repository.
Configure integrations with tools like Zoom, Slack, and Microsoft Teams.
Invite team members and stakeholders to collaborate on projects.
Explore AI-powered features like automated transcription and tagging.
Create reports and visualizations to share insights with stakeholders.
Set up data security measures like SSO and 2FA.
Leverage self-serve help-center and personal onboarding for support.
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