Gorgias Advanced

AfterShip is an AI customer experience agent for e-commerce brands and digital stores. It is designed for organisations that want agents to work inside real workflows rather than standalone demos. With AfterShip, teams can connect existing systems, define guardrails, and give the agent clear responsibilities so it behaves consistently over time. Shoppers chat with it on web, mobile, or messaging to get product advice, order updates, and support, reducing load on human teams. In practice, AfterShip is most effective when it is rolled out gradually, starting with a narrow set of use cases and clear success metrics, then expanded as trust and understanding grow.

Attentive is an AI customer experience agent for e-commerce brands and digital stores. It is designed for organisations that want agents to work inside real workflows rather than standalone demos. With Attentive, teams can connect existing systems, define guardrails, and give the agent clear responsibilities so it behaves consistently over time. Shoppers chat with it on web, mobile, or messaging to get product advice, order updates, and support, reducing load on human teams. In practice, Attentive is most effective when it is rolled out gradually, starting with a narrow set of use cases and clear success metrics, then expanded as trust and understanding grow.

BigCommerce is an enterprise-grade solution commonly used in larger organisations. It integrates with existing systems to provide scale, observability, and admin controls. Teams connect it to workflows and data sources; pilots and governance are recommended.