A natural language processing engine that allows employees to ask questions and submit requests through chat interfaces like Slack, Teams, or a web portal, receiving instant, contextual responses.
Automates multi-step workflows such as leave applications, ticket raising, onboarding checklists, and policy document retrieval by connecting to backend systems.
Provides a single interface for employees to interact with HR, IT, Finance, and other support functions, consolidating multiple service desks into one.
Delivers dashboards with metrics on query volume, resolution rates, employee satisfaction (CSAT), top issues, and process bottlenecks.
Offers pre-built, deep integrations with a wide array of enterprise systems including Workday, SAP SuccessFactors, ServiceNow, Oracle HCM, ADP, Microsoft 365, and Slack.
HR teams use Leena AI to handle a high volume of repetitive employee inquiries regarding policies, benefits, payroll, and leave. The assistant provides instant answers from the knowledge base and automates processes like leave approval workflows. This reduces HR ticket load by up to 80%, allowing HR professionals to focus on strategic tasks like talent development and employee engagement.
IT departments deploy the assistant to allow employees to self-solve common tech issues (password resets, software access) and automatically log detailed tickets in systems like ServiceNow or Jira. It provides step-by-step guides and can even trigger automated remediation scripts. This leads to faster resolution times, reduced IT operational costs, and higher employee satisfaction with IT services.
New hires interact with the AI to get answers about company culture, complete digital paperwork, understand their first-week schedule, and request equipment. The AI can coordinate tasks across HR, IT, and facilities. This creates a smooth, consistent, and engaging onboarding experience, ensuring new employees are productive faster and feel well-supported from day one.
Companies use Leena AI as a central, searchable repository for all company policies, handbooks, and announcements. Employees can ask specific questions (e.g., 'What is the remote work policy for my country?') and get precise, cited answers. This ensures consistent policy interpretation, reduces compliance risks, and keeps employees informed without overwhelming them with emails.
HR and leadership teams analyze the anonymized conversation data from the AI assistant to identify trending issues, gauge employee sentiment on topics like return-to-office or benefits changes, and spot departmental pain points. These insights enable data-driven decision-making to improve workplace policies, programs, and overall employee experience proactively.
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15Five People AI is an AI-powered platform used within hr people ops workflows. It helps teams automate repetitive steps, surface insights, and coordinate actions across tools using agent-based patterns when deployed with proper governance.
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