Mention

Set up high-priority alerts with Spike Detection.

Monitor sentiment shifts in real-time.

Identify top influencers driving the negative narrative.

Coordinate response via integrated social publishing.

Create separate alerts for competitor brand names.

Use the 'Comparison' dashboard to overlay volume trends.

Analyze competitor sentiment to find pain points in their customer base.

Extract monthly SOV reports for executive review.

Run keyword alerts for niche industry terms.

Filter by 'Influencer Score' above 70.

Analyze historical engagement patterns.

Export contact list for personalized outreach.

Monitor brand name keywords without the '@' symbol.

Filter for negative sentiment mentions.

Assign mentions to support team via Slack integration.

Respond directly from the Mention dashboard.

Track event-specific hashtags and speaker names.

Geofence alerts if applicable to event location.

Monitor spikes during keynote addresses.

Compile post-event impact report based on total reach.

Set up alerts for phrases like 'looking for a CRM' or 'best alternative to [Competitor]'.

Filter for forum and social media sources.

Vet prospects based on profile authority.

Engage with helpful content to initiate sales funnel.

Monitor broad industry keywords.

Sort mentions by 'Reach' to see most-shared articles.

Identify recurring themes or questions.

Adjust content calendar to address trending topics.