Uses natural language processing to understand and respond to customer queries accurately in real-time.
Seamlessly connects with platforms like Shopify, Magento, and WooCommerce for unified operations.
Handles conversations in multiple languages to cater to a global customer base.
Provides detailed insights into customer interactions, response accuracy, and support performance.
Allows branding alignment and tailored responses to match business-specific needs.
Automates routine tasks such as order tracking, return processing, and FAQ handling.
Automatically answers FAQs about products, shipping, and policies, reducing response times.
Provides real-time updates on order status without human intervention.
Guides customers through return processes and initiates refund requests.
Suggests products based on customer preferences and browsing history.
Captures contact information from potential customers during interactions.
Assists with post-purchase questions, warranty claims, and troubleshooting.
Supports customers in different languages to expand market reach.
Offers round-the-clock support without the need for human agents.
Decreases the volume of manual support requests by automating common queries.
Promotes related products during conversations to increase average order value.
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