Enables real-time text-based conversations between businesses and website visitors for instant support.
Uses artificial intelligence to automate responses, handle common inquiries, and qualify leads.
Connects with popular platforms like Shopify, WordPress, and CRM systems for seamless workflow.
Allows operators to manage chats and chatbots on-the-go via iOS and Android applications.
Tracks chat performance, visitor behavior, and conversion metrics with detailed reports.
Offers tools to personalize chat widget appearance, greetings, and automated messages.
Extends communication to social media and email for unified customer interactions.
Provide instant assistance to website visitors, reducing wait times and improving satisfaction.
Capture contact information through chat forms and automated qualifiers to grow email lists.
Engage potential customers in real-time to answer product questions and drive conversions.
Assist shoppers with order tracking, product recommendations, and checkout issues on online stores.
Automate scheduling by integrating chatbots to set up meetings or reservations.
Use AI chatbots to handle repetitive questions, freeing up human agents for complex issues.
Gather customer opinions and ratings through post-chat surveys to improve services.
Guide new users through product features and setup processes with interactive chats.
Manage high-volume inquiries during outages or promotions with automated responses and queueing.
Foster interaction by enabling chats on blogs or forums to build loyalty and discussion.
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