Filter and sort through our extensive collection of AI tools to find exactly what you need.
Zowie is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Zowie's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://getzowie.com.
Zendesk is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Zendesk's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://www.zendesk.com.
Zendesk AI refers to AI capabilities embedded in a customer-support platform. These features can help draft replies, suggest knowledge-base articles, summarize tickets, or power self-service chatbots. Support teams use this to respond faster, keep answers more consistent, and deflect simple issues to automated helpers while still routing complex cases to humans.
Ultimate is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Ultimate's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://www.ultimate.ai.
Salesforce Service Cloud is a customer service and support platform that incorporates AI to improve self-service, routing, and agent productivity. It can power chatbots, recommend responses to agents, and surface relevant knowledge during conversations, reducing handle time for common issues. Teams still design flows, create content, and define escalation paths to human agents. For specifics on Salesforce Service Cloud's AI features, integrations, and data protections, rely on the official information provided at https://www.salesforce.com/products/service-cloud/overview/.
Otto is an AI-powered virtual assistant tailored for e-commerce businesses, designed to automate customer service and support operations. It integrates seamlessly with platforms like Shopify, enabling merchants to efficiently handle customer inquiries, order tracking, returns, and frequently asked questions. By leveraging advanced natural language processing and machine learning, Otto delivers instant and accurate responses, significantly reducing response times and enhancing customer satisfaction. The tool is highly customizable, allowing businesses to align it with their brand voice and manage complex queries, thereby freeing human agents for more strategic tasks. Additional features include multilingual support, a comprehensive analytics dashboard for performance insights, and easy setup, making it ideal for online stores aiming to scale customer support while minimizing costs. Otto empowers e-commerce brands to provide 24/7 support, drive sales through personalized interactions, and streamline backend processes, ultimately improving operational efficiency and customer experience.
Intercom is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Intercom's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://www.intercom.com.
Intercom AI refers to AI capabilities embedded in a customer-support platform. These features can help draft replies, suggest knowledge-base articles, summarize tickets, or power self-service chatbots. Support teams use this to respond faster, keep answers more consistent, and deflect simple issues to automated helpers while still routing complex cases to humans.
HubSpot Service Hub is a customer service and support platform that incorporates AI to improve self-service, routing, and agent productivity. It can power chatbots, recommend responses to agents, and surface relevant knowledge during conversations, reducing handle time for common issues. Teams still design flows, create content, and define escalation paths to human agents. For specifics on HubSpot Service Hub's AI features, integrations, and data protections, rely on the official information provided at https://www.hubspot.com/products/service.
Gorgias is a customer service and support platform that incorporates AI to improve self-service, routing, and agent productivity. It can power chatbots, recommend responses to agents, and surface relevant knowledge during conversations, reducing handle time for common issues. Teams still design flows, create content, and define escalation paths to human agents. For specifics on Gorgias's AI features, integrations, and data protections, rely on the official information provided at https://www.gorgias.com.
Front is a customer service and support platform that incorporates AI to improve self-service, routing, and agent productivity. It can power chatbots, recommend responses to agents, and surface relevant knowledge during conversations, reducing handle time for common issues. Teams still design flows, create content, and define escalation paths to human agents. For specifics on Front's AI features, integrations, and data protections, rely on the official information provided at https://front.com.
Freshdesk is a customer service and support platform that incorporates AI to improve self-service, routing, and agent productivity. It can power chatbots, recommend responses to agents, and surface relevant knowledge during conversations, reducing handle time for common issues. Teams still design flows, create content, and define escalation paths to human agents. For specifics on Freshdesk's AI features, integrations, and data protections, rely on the official information provided at https://freshdesk.com.
Forethought is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Forethought's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://forethought.ai.
Drift is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Drift's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://www.drift.com.
Crisp is a customer service or support platform that uses AI to automate parts of the support experience. Depending on configuration, it can power chatbots, suggest answers to agents, triage tickets, or surface relevant knowledge articles. The aim is to handle repetitive questions efficiently while maintaining clear escalation paths to human agents for complex or sensitive issues. For specifics about Crisp's AI capabilities, integrations, and data protections, rely on the product information and policies published at https://crisp.chat.
Claude is Anthropic’s family of large language models and AI assistants, built as an “AI thinking partner” for individuals and enterprises. It supports long-context reasoning, code generation, data analysis, document understanding, multimodal inputs, and AI agents connected to tools and business systems. Users can access Claude via web, desktop, and mobile apps, or programmatically through the Anthropic API and major cloud platforms. Pricing spans a free tier, Pro, Max, Team, and Enterprise plans, plus usage-based API pricing for Opus, Sonnet, and Haiku models. Claude emphasizes safety, controllability, and enterprise governance controls such as SSO, SCIM, audit logs, and custom data retention.
Aisera is an AI-driven service automation platform that revolutionizes IT and customer support operations by leveraging advanced conversational AI, natural language processing, and machine learning. It automates ticket resolution, provides self-service options, and enhances user experiences across various channels. The platform integrates seamlessly with existing systems like ServiceNow, Zendesk, and Salesforce, reducing manual workload and improving response times. Aisera offers actionable insights through analytics, helping organizations achieve higher efficiency, cost savings, and better service level agreement compliance. Designed for enterprises, it supports industries such as finance, healthcare, and retail with a scalable architecture that adapts to complex service desk needs, making it a versatile solution for modern digital transformation initiatives.
Ada is an AI-powered customer service automation platform designed to help businesses streamline support operations by automating responses to customer inquiries. It leverages advanced natural language processing (NLP) to understand and address questions across multiple channels, including websites, mobile apps, and messaging platforms. Key capabilities include personalized conversational AI, seamless integration with popular CRM and helpdesk tools, real-time analytics for performance tracking, and scalability to handle high volumes of interactions. By reducing manual support tasks, Ada aims to lower operational costs, improve response times, and enhance overall customer satisfaction. The platform is suitable for businesses of all sizes, from startups to enterprises, offering flexibility through various plans and customization options.
